WINTER TIME IS VACATION TIME
Winter time is low season and our vacation time. We usually shut down the business every year around the 20th of December and reopen about a month later. Our opportunities to deliver solar film or customer service during that period are therefore limited*.
2023 - Last day to order with dispatch before Christmas is Wednesday 20th December at 08.00.
*In 2023 we will close for this year on 20/12 at 16.00 and has subsequently closed for the Christmas holiday. We will be on site for a few hours each day on 12/28, 1/3 and 11/1 for simpler customer service matters. Monday 15/1 we open again for the 2024 season..
Delivery in season
- The production time for an order is normally 1-4 working days depending on the season.
- You will receive a notification via e-mail when your order is ready to be shipped.
- The order is sent the same day or the day after it is produced.
- Shipping takes 1-3 working days depending on where in the country you live.
- The cost of shipping is always added regardless of the order value.
Please note that the Right of Cancellation does NOT apply. Check your order carefully.
Track your package
When we send your package, you automatically receive an e-mail to your email and an SMS to your mobile phone from the carrier that contains all the information you need to follow the package's path from us to you. The messages contain a tracking number and a link. Click the link to go to the carrier's website and track your package automatically.
If you do not have access to the carrier's link, you can use the tracking number to track your shipment directly on the carrier's website by clicking on our link below.
ATTENTION! If you have not received an email or text message, it is because your contact details are incorrect. You are responsible for the correctness of the information provided. Delayed or non-delivery due to incorrect contact details are beyond our control and thus cannot be charged to us. If you have questions about your delivery, you are always welcome to contact us.