Returns & complaints

Right of withdrawal 

Pre-cut solar film is a manufacturing product that we manufacture according to your wishes, ie. that it is made to order for a specific vehicle with specific properties (films, degree of toning, dimensions, etc.) as you want it on your car. Therefore, the right of withdrawal does not apply according to the Distance Contracts Act. 

 The item is sold without a right of withdrawal, ie you can not cancel your purchase and get your money back. This also applies to incorrect ordering. 

Complaints - if there is something wrong with the product 

  • All complaints must be made in writing via email and substantiated with photos and order number. 
  • Complaints must be made within a reasonable time, within two months, from the time the product is received. 
  • A complaint can only cover unassembled film, ie film that is not final assembled. 
  • If a product has a transport damage, we replace it with a new product free of charge. 
  • If a product has a manufacturing defect, we replace it with a new product free of charge. 
  • If a product has a manufacturing defect, we replace it with a new product free of charge. 
  • Any costs for assembly / disassembly of furnishings as well as other costs connected to a complaint etc. are not reimbursed.